It’s one thing to teach a lesson, another to handle the moments when a student opens up about something difficult. Maybe it’s stress at home, tension with friends, or something else they’ve been carrying alone. For students, sharing like this can feel scary. It takes courage to be vulnerable, and they’re trusting you with something personal.
The first thing to do is really listen. You don’t need the perfect response or a solution. A simple, honest acknowledgment — “Thanks for telling me” or “I hear you” — can make a student feel seen. Let them share at their own pace, without interrupting or rushing to fix things. Your attention itself communicates that what they’re feeling matters.
Next, take intentional steps to connect them with support. Talk with your school counselor about what the student shared, and let the student know you encourage them to meet with the counselor. This isn’t about sending them away; it’s about making sure they have someone to follow up with while also showing that you care enough to act.
Following up afterward is just as important. A hallway hello, a quick check-in before class, or a small moment of connection can reinforce that the conversation wasn’t a one-time thing. It shows the student that their feelings mattered and that someone noticed. For students, that sense of being heard and remembered can make a big difference.
It’s important to remember that your role isn’t to solve everything. Noticing when a student is struggling, listening, and taking intentional steps to connect them with help is what matters most. These moments — small, human, intentional — are often the ones students remember. By being present, supportive, and consistent, you can help turn a vulnerable moment into something meaningful, giving students both reassurance and access to the support they need.
-Kodi